Tea, Coffee and much more from The Tea & Coffee Emporium
| About Us The Tea and Coffee Emporium is completely dedicated to your total satisfaction.You can contact us by ...Email : sales@tea-and-coffee-emporium.co.ukTelephone : 01202 - 890 806 from within the UK; ++441202 - 890 806 from International destinationsFax : 0870 - 759 8417 from within the UK; ++44870 - 759 8417 from International destinationsConventional mail : The Tea & Coffee Emporium; PO Box 4041; FERNDOWN BH22 8YH; UNITED KINGDOM. |
| Making A Purchase Making a purchase could not be easier. Just browse through our catalogue; adding any items that you wish to buy into your shopping cart. After completing your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.If you have made a mistake in ordering and cannot correct it in the shopping cart, contact us and we will correct the mistake for you.For your convenience we accept MasterCard and Visa. If you are shopping from outside the UK, don't worry, simply place your order and your credit card company will convert the transaction to your own currency.We will send you a confirmation of your order purely to indicate we have received it. This will not indicate acceptance of your order and hence a contract between us which will only occur when you receive our invoice.This step is a protection in the event that for a particular reason pricing may have altered or that for some reason we are no longer able to supply a product. In such circumstances we will always contact you to ensure that the change is acceptable and that you still wish to proceed with your purchase.We do not charge for any item until it is ready to be shipped. Back ordered items are not charged for until they are despatched.You may alternatively send your payment information via telephone, fax, traditional mail. Please be aware that this will delay despatch of the goods. |
| Shipping And Handling Shipping is free of charge for any weight in the UK; with the exception of the Channel Islands for which it is free upto a weight of 2kg, but charged for heavier deliveries as per our catalogue.Deliveries to all overseas destinations will be charged according to weight, size and distance as per our catalogue. |
| Delivery Schedule We deliver your order straight away. You will normally receive your order in approximately 4 business days within the UK, 6 business days within European Union, 8 business days within any other European countries, 10 business days within Zone1 countries (including North America), and finally 13 business days within Zone 2 countries (including Australia). |
| Back Orders If your item is not in stock, we will back order for you. You will always be informed of the anticipated delay with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK and other European Union member state countries Value Added Tax (VAT) at 17.5% will be added. All other orders are free of VAT and you should click the exempt button to reduce VAT to zero. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.For your security, we destroy hard copy of your order and / or payment details by shredding and strongly advise that you do the same. |
| Guarantee Where applicable manufacturers guarantees are offered. |
| Reaching Us If you need to reach us, please email us on sales@tea-and-coffee-emporium.co.uk, alternatively, you can ...telephone us on: 01202 - 890 806 from within the UK; ++441202 - 890 806 from International destinationsor fax us on: 0870 - 759 8417 from within the UK; ++44870 - 759 8417 from International destinationsor write to us at: The Tea & Coffee Emporium; PO Box 4041; FERNDOWN BH22 8YH; UNITED KINGDOM. |
| Privacy Policy The Tea & Coffee Emporium does not disclose or share buyers information with third parties, other than item (c) below.Once you have selected an item cookies will used in our catalogue but only to … a. Take and fulfil orders. b. Administer or enhance the site and service offered. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy Whilst your statutory rights apply …Consumable goods may not be exchanged nor returned for refund. Other goods which are returned are subject to a "surcharge" of 20%, provided they are unused and still in their original packaging. If otherwise, no refund will be given. |
| Remittance Terms Payment in Pounds Sterling, prior to despatch.If you are shopping from outside the UK, don't worry, simply place your order and your credit card company will convert the transaction to your own currency. |
The Tea & Coffee Emporium ... makes buying on-line easy |
